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Cancellation Policy

For tours or services that have been reserved ahead of the scheduled date in which the event will take place:

  • Cancellations received 7 days prior to the scheduled date for the event (tour or service),  the cancellation fee will be waived and the full refund will be process. 

  • Cancellations received between 3 to 6 days prior to the scheduled date for the event (tour or service), a 50% cancellation fee will be applied to the full amount paid. In other words, the refund processed will be of 50% of the total amount paid.

  • Cancellations received within 2 days of the scheduled date for the event (tour or service),  a 100% cancellation fee will be applied. No refund will be processed.

For tours or services that have been reserved within 2 days of the scheduled date in which the event will take place:

  • The customer will have a grace period of 15 minutes to cancel in order to received the full refund of the amount paid.

  •  If the cancellation is received within 16 minutes and the scheduled date for the event (tour or service),  a 100% cancellation fee will be applied. No refund will be processed.

Main Tour Desk at

Embassy Suites by Hilton

Dorado del Mar Beach Resort

201 Dorado del Mar Blvd, Dorado, PR 00646

Email:  endlessadventurepr @gmail.com

OPENING HOURS

All week: 8:00am - 11:00pm

Virtual Tour Desk: 24/7 Reservation

HELP

Text Or Call 

787-929-5559

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